Privacy Policy mmc966 — Protection Personal Data You

This Privacy Policy ("Policy") is published by mmc966, which operates the online gaming platform at https://mmc966.pro and the official mmc966 mobile app. This Policy describes our privacy practices and how we manage information you provide to us or that we collect automatically when you use the platform.

We understand that your trust is the foundation of our relationship. As a platform trusted by hundreds of thousands of users in Malaysia, we take this responsibility seriously and are committed to protecting your privacy in accordance with industry best practices and applicable legal requirements, including Malaysia's Personal Data Protection Act 2010 (PDPA).

By registering or using the mmc966 platform, you are deemed to have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use our platform and to contact our support team for further guidance.

This Policy applies to all mmc966 services, including the main website, mobile app, live chat, email, and any other communication channels we operate.

Mmc966 collects various categories of data depending on how you interact with our platform. Below is a detailed breakdown of the data we collect:

The personal data we collect is used for the following purposes, all aimed at enhancing your experience and ensuring the safe and orderly operation of the platform:

• Account management: Creating, maintaining, and protecting your user account. This includes identity verification, password recovery, and account settings management.
• Payment processing: Handling deposits, withdrawals, and other financial transactions securely and promptly through supported payment methods including FPX, Touch 'n Go, Boost, and GrabPay.
• Legal compliance (KYC/AML): Meeting legal and regulatory requirements related to identity verification, anti-money laundering, and mandatory transaction reporting.
• Platform security: Detecting and preventing fraud, unauthorised access, account misuse, and activities that violate our Terms and Conditions.
• Service improvement: Analysing usage patterns in aggregate to improve platform design, usability, and the overall user experience.
• Service communications: Sending important notices regarding your account, transactions, security updates, and policy changes that require your attention.
• Marketing (with consent): Sending promotional information and exclusive bonus offers to users who have consented to receive marketing communications.
• Customer support: Processing your enquiries, complaints, and assistance requests through the various support channels we provide.

We will not use your data for any purpose beyond those stated above without first obtaining your explicit consent.

Mmc966 does not sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent. However, there are specific situations where data sharing is necessary and legally justified:

• Trusted service providers: We share data with technical partners such as cloud infrastructure providers, payment processors, and identity verification service providers who are bound by strict confidentiality agreements. All service providers are required to comply with data protection standards equivalent to our own.
• Regulatory & legal requirements: mmc966 is obligated to disclose data to regulatory authorities, law enforcement agencies, or judicial tribunals when directed to do so by applicable law. This includes AML reporting required under relevant legislation.
• Fraud prevention: We may share information with industry fraud prevention networks to detect and block malicious actors who threaten the security of other users on the platform.
• Business transfers: Should mmc966 be involved in any acquisition, merger, or asset sale, user data may be transferred as part of that process. We will notify you in advance in such situations.

Mmc966 continuously invests in the latest security infrastructure to ensure your personal data is protected against all cyber threats. The following are the layers of protection we have implemented:

• 256-bit SSL/TLS Encryption: All communications between your device and mmc966 servers are protected with layered encryption equivalent to international banking standards. Data transmitted cannot be read by any third party.
• Database encryption: Sensitive data such as payment information and KYC documents are stored in encrypted format within secure databases. Even in the unlikely event of a breach, the data cannot be used without the encryption key.
• Two-factor authentication (2FA): Our system supports 2FA for all user accounts, providing an additional layer of protection that prevents unauthorized access even if your password is compromised.
• Real-time monitoring: Our automated monitoring system operates 24 hours a day, 7 days a week to detect suspicious activity, unauthorized login attempts, and unusual transaction patterns.
• Regular security audits: mmc966 undergoes periodic independent security audits by certified third-party cybersecurity experts to ensure our systems consistently operate at the highest security standards.
• High-level access controls: Access to user data within mmc966 is strictly limited and governed by the principle of least privilege — only staff who genuinely require access to perform their duties may view such data.

The mmc966 platform uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and provide essential security functions. The following are the types of cookies we use:

• Essential Cookies: These cookies are required for the platform to function properly. They manage your login session, store language preferences, and keep security features active. They cannot be disabled without affecting core platform functionality.
• Performance & Analytics Cookies: We use analytics tools to understand how users interact with the platform — which pages are most visited, time spent, and common navigation paths. This information is used in aggregated form without identifying individuals.
• Functional Cookies: These cookies remember your preferences such as display settings, favourite game selections, and other personal configurations so you don't have to reconfigure them every time you log in.
• Security Cookies: Used to detect and prevent fraud, manage sessions securely, and verify your identity during important transactions.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect your experience and the functionality of the mmc966 platform.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and mmc966's internal policies, you have the following rights regarding your personal data. We fully respect these rights and will process any requests within a reasonable timeframe:

To exercise any of the rights above, please contact the mmc966 customer support team via 24/7 live chat. We will process your request within 30 business days, subject to the required identity verification.

Mmc966 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by law. The following are our data retention guidelines:

• Active account data: Retained for the duration your account is active on the mmc966 platform and for a reasonable period following account closure for audit and dispute resolution purposes.
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's accounting legislation and AML regulatory requirements.
• KYC documents: Retained for the period stipulated by the relevant regulatory authority, typically no less than 5 years after the termination of the business relationship.
• System & security logs: Retained for 90 days to 12 months depending on log type, for security incident investigation purposes.
• Customer support communications: Retained for 2 years for reference, quality training, and dispute resolution purposes.

When data is no longer required, we ensure it is securely deleted or anonymised using industry-standard methods to guarantee it cannot be recovered.

Mmc966 is an adult entertainment platform strictly available to users aged 18 and above. We do not knowingly collect any personal data from individuals under the age of 18.

If we discover that we have collected data from an underage user without the knowledge or valid consent of a parent or guardian, we will take immediate steps to:

• Suspending and closing the relevant account immediately.
• Deleting all personal data collected from that user.
• Returning any related fund balances through the appropriate channels.

Parents or guardians who believe their child has registered on the mmc966 platform are advised to contact our support team immediately via live chat. We take child protection seriously and will act swiftly on any report received.

Mmc966 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform service improvements. The latest update date will always be displayed at the top of this document.

When significant amendments are made, we will notify registered users via in-platform notices or email. Continued use of the platform after the effective date of such amendments constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your information. A version history of this Privacy Policy is available upon request.

For any inquiries, concerns, or requests relating to your privacy and data protection, please contact the mmc966 Data Protection Officer via:

• Live Chat: Available 24/7 at the bottom-right corner of the mmc966 platform.
• Email: [email protected]